A: By express. In order to ship without any damage, we prefer by Fedex/DHL/TNT/UPS.
Mass Production:
Q: What is the MOQ?
A: 1,000pcs. We also accept small quantity for the 1st trial order.
Q: What is the delivery time for 1,000pcs?
A: 15 days for normal requirement, 30 days or more for special material or process.
Special material include: wood/glass/bamboo/metals etc.
Quality Control:
Q: How do you control the quality ?
A: Strict IQC standard before assembling, then we have 7 qc steps to guarantee the quality: air tight test/function test/QA test/Aging test/Visual test/on-site repairing/weighing.
Warranty:
Q: What is the warranty period?
A: 12 months.
Q: What is your general failure rate?
A: Low than 0.3%.
Q: How to deal with if the diffuser broken after sales?
A: You just need to inform us the number of broken diffusers, we will be free of charge to send you the perfect ones with your next repeat orders.